g7777 Privacy Policy

Overview

This Privacy Policy describes how g7777 (we, us, or our) handles personal information when you use our website at g-7777.cam, our mobile app, or any service we operate for players in Bangladesh. By creating an account or continuing to use the g7777 platform, you agree to the practices described here.

We follow the principle of data minimisation: we only collect what is genuinely needed to run a secure, compliant gaming platform. If you have any concern about how your data is used, the contact details at the end of this document are for you.

Data We Collect

Information you give us directly

• Account registration: full name, date of birth, mobile number, and a password of your choice.
• Identity verification (KYC): a copy of your National ID Card (NID), Passport, or Driving Licence. This is required before your first withdrawal.
• Payment details: your bKash, Nagad, Rocket, or Bank Transfer account number — only the reference needed to match deposits and withdrawals. We do not store full bank credentials.
• Support messages: anything you send through live chat or our help desk.

Information collected automatically

• Device and browser data: IP address, device type, operating system, browser version, and screen resolution.
• Session data: pages visited, time on site, clicks, and game sessions — used to fix bugs and improve navigation.
• Transaction logs: deposit amounts, withdrawal requests, bonus activity, and wagering history. These logs are required for financial compliance.

Why We Collect It

Each type of data has a specific purpose. We do not use data for anything beyond what is listed below:

• To run your account: registration data lets us create and manage your g7777 player account securely.
• To process payments: we need your mobile wallet or bank reference to match your bKash or Nagad deposit to your account within 6 minutes, and to send withdrawals within 45 minutes once approved.
• To comply with identity and age rules: KYC documents confirm you are 18 years or older and residing in a jurisdiction where our service is accessible. Documents are reviewed within 12 hours of submission.
• To prevent fraud and account takeovers: device and IP data helps us flag unusual login patterns and protect your funds.
• To deliver customer support: your chat history lets our 24/7 live chat team follow up on open issues without asking you to repeat yourself.
• To improve the platform: aggregated, anonymised session data tells us which games load slowly, which pages cause confusion, and where the app crashes on Android 6.0 or later devices.

Who Sees Your Data

We share the minimum necessary data with trusted service partners who help us operate. All partners are bound by confidentiality agreements and are not permitted to use your data for their own marketing.

• Payment processors: transaction references are shared with bKash, Nagad, Rocket, and banking partners solely to execute transfers.
• Game providers: Evolution, Habanero, JDB, CQ9, and Sexy Gaming receive only an anonymised player identifier — not your name or mobile number — to run game sessions.
• Fraud and compliance tools: IP addresses and device fingerprints may be passed to our fraud detection service. No marketing profiling is involved.
• Legal authorities: if we receive a valid legal order from a court or regulatory body, we may be required to disclose account data. We will notify you unless legally prohibited from doing so.

We do not sell your data. We do not share it with advertisers or social media platforms for targeting purposes.

Cookies & Tracking

Our website uses cookies — small text files placed in your browser — for three purposes:

• Essential cookies: keep you logged in during your session. Without these, the site cannot function. They are deleted when you close your browser.
• Performance cookies: record anonymised visit counts and error events to help our engineers identify problems. No personally identifiable information is included.
• Preference cookies: remember settings such as your preferred language or time zone (UTC+06 for Bangladesh). These persist for 30 days.

We do not use advertising cookies or third-party tracking pixels. You can disable non-essential cookies in your browser settings at any time, though some site features may not work correctly as a result.

How Long We Keep It

Retention periods depend on the type of data and the reason it was collected:

• Active accounts: all account data is kept for as long as your g7777 account is open and active.
• Transaction and wagering logs: kept for a minimum of five years after the transaction date. This is standard practice for financial record-keeping.
• KYC documents: retained for five years after account closure, in line with identity verification requirements.
• Support chat logs: kept for two years, then permanently deleted.
• Closed accounts: after you request account closure, non-financial personal data (name, mobile number) is anonymised within 90 days. Transaction logs remain on file for the five-year period above.

Your Rights

You have the following rights regarding your personal data held by g7777:

• Access: request a copy of the personal data we hold about you.
• Correction: ask us to correct inaccurate information — for example, a misspelled name or outdated mobile number.
• Deletion: request deletion of your personal data. Note that financial transaction records must be retained for the period described above, so full deletion is not always possible for active accounts.
• Restriction: ask us to pause processing your data while a dispute or correction is in progress.
• Portability: request your account data in a structured, commonly used format (CSV or JSON).
• Objection: object to any processing that is based solely on our legitimate interests rather than a legal obligation.

To exercise any of these rights, contact us through 24/7 live chat. We will respond within 30 days. Identity verification may be required before we process a data access or deletion request.

Security Measures

g7777 uses industry-standard technical controls to protect your data. These include TLS encryption on all data in transit between your browser or app and our servers, AES-256 encryption for stored sensitive records, and strict access controls so only authorised staff can view account data. Passwords are hashed — nobody at g7777 can read your password in plain text.

Our infrastructure is monitored around the clock. Any suspected breach is investigated immediately, and affected players are notified as soon as we have confirmed the scope of the incident.

Under-18 Players

g7777 is strictly for adults aged 18 and over. We do not knowingly collect or store personal data from anyone under 18. If you believe a minor has created an account, contact us through live chat immediately. We will close the account, void any transactions, and delete the data as quickly as possible.

Our KYC process — which requires a valid NID, Passport, or Driving Licence — is specifically designed to verify age before any withdrawal is processed.

Policy Changes

We may update this Privacy Policy when our services change or when legal requirements are updated. The "Last updated" date at the top of this page always reflects the current version. If we make a material change that affects how your data is used, we will notify you through a site notice or via the mobile number on your account at least 7 days before the change takes effect.

Continuing to use g7777 after a policy update means you accept the revised terms. If you disagree with a change, you can close your account before the effective date.

Contact Us

For any question, correction request, or data access enquiry, the fastest route is our 24/7 live chat, available from any page on g-7777.cam. Our support team is trained to handle data privacy requests and will escalate to our data team if the matter requires it.

When contacting us about a privacy matter, please include your registered mobile number and a brief description of your request. We aim to send an initial response within 24 hours and resolve the matter within 30 days.